G2 Reviews

I like how flexible the platform is. Brandbassador suggests a lot of fun Missions, but you can also use your creativity and step up your community game. Many tools help you complete your daily tasks, and the support team is so fast! If you have any issues, you can always refer to their help guide or send them a message in the chat. I enjoy working with the app, and our community is thrilled about it! We recently decided to move forward and let the CSM manage our daily tasks and get their help in getting more valuable results. It has been a beautiful decision since our ROI has considerably increased, and we are satisfied with it.

Recommendations to others considering the product:

I recommend using Brandbassador to grow and connect with your clients and ambassadors. As the community manager, you need to keep track of the new features, coaching and time required to do the daily tasks. It can quickly become a full-time job as the possibilities are infinite.

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To begin with, it's a great tool for branding, creating social buzz, and generating revenue.

I love the app because it is not just user-friendly for the ambassadors, but also for the brands managing the app.

What I enjoy the most while working on the platform is how everything is centralized in one dashboard: the missions, sales, ROI, finance portal, ambassador profiles, and on top of that, all your social media platforms are linked with Brandbassador, which makes it easier to keep a track of everything.

Lastly, I am a big fan of the plans and strategies they share with you, designed by their team specifically for your brand, and the inbuilt mission templates they have on the platform, that's just amazing.

I would definitely suggest that any social media manager or community manager should get this tool. I went from tracking the community success manually to now being able to see who is truly putting in the work to promote the brand. This platform makes a new revenue stream for any brand AND does an amazing job at enhancing brand awareness to scale.

Their onboarding and success teams are unbelievably helpful with 1:1 calls. If you put in the work and take their suggestions to heart, you will reap the benefits and your company will too.

What problems are you solving with the product? What benefits have you realised? 

We are now able to track all the UGC from this community! This is great to help the social team AND the overall social sentiment. We are also wanted to have more control on communicating the importance of sharing their personal codes. Now they are required to share their code every time which really has made the biggest difference. Lastly, we had the ambassador program taking up too much employee time and now they can focus on other important tasks as Brandbassador takes care of the rest.

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Their platform is so easy to use and has made our ambassador community so successful! They are also the best to work with.

What do you dislike?

Truly nothing so far, the partnership has been wonderful.

What problems are you solving with the product? What benefits have you realised? 

The amount of UGC and constant content was something we were unable to unlock before, and using Brandbassador has really helped!

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Brandbassador makes it super easy to reach out & engage with our community of loyal supporters! It also makes it super fun to make creative Missions to help our business gather UGC from our loyal customers that we can share with future customers! 

What problems are you solving with the product? What benefits have you realised? 

We are now able to get more UGC easily from our loyal followers which is amazing!

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I love how user-friendly Brandbassador is both on the brand side AND the influencer side. Having an app is super convenient for ambassadors to submit content wherever they are! I also love all the support from Brandbassador. From customer support to the monthly check-ins with our rep, they truly care about your company being successful!

What problems are you solving with the product? What benefits have you realised? 

I was hired on to start our ambassador program from scratch, and it has made all the difference in growing our ambassador program quickly. We tried another tool before Brandbassador, and it was completely unsuccessful. 

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I love the way that every single team member from Brandbassador I have ever worked with will always go the extra mile to figure out a solution to my problem or answer to my question even if they don't know it at first. It shows true dedication and commitment to us as a client and it makes the whole experience that much better!

It's been great to use the platform to accomplish our ultimate goal of creating engaging and mutually beneficial relationships with all types of partnerships.

- Easy to use and set up

- Excellent support from their team

- Has saved us a lot of time

- Provides an official way of managing outreach collaborations

- Provides in-depth stats and information

What do you dislike?

Nothing. The platform is easy to use and if there are any issues, they are resolved very quickly. The support from their team (both for us as the managers/brand or the ambassadors that have joined our program) is excellent.

Recommendations to others considering the product:

If you're a brand that uses outreach collaborations/influencer marketing as part of your strategy but is struggling to provide the ROI, Brandbassador will massively help.

We were looking for a way to manage our outreach in a way that could provide ROI, stats and information on what our outreach investment was bringing us as a brand. Brandbassador provided precisely that.

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The ability to manage a high number of ambassadors in an easy and creative way. The platform is very user-friendly and easy to navigate. You’re also getting a great overview of how your brand is performing in terms of ROI, social buzz value, reach, engagement etc. The support you’re getting from the Brandbassador team is also very helpful no matter if there’s a technical issue or you need help with creative ideas for a new mission they’re always there for you.

Sometimes fast decisions and changes are made in marketing and campaigns within our company, and with Brandbassador its a lot easier to keep up with planning activations for the ambassadors.

A very fun and creative way for engaging your community, building an ambassador program for your brand, and rewarding your customers' loyalty.

You can engage and reward your fans & customers - generate revenue and drive traffic and conversion with their software.

To begin with, it's a great tool for branding, creating social buzz, and generating revenue. I love the app because it is not just user-friendly for the ambassadors, but also for the brands managing the app. What I enjoy the most while working on the platform is how everything is centralized in one dashboard: the missions, sales, ROI, finance portal, ambassador profiles, and on top of that, all your social media platforms are linked, which makes it easier to keep a track of everything.

What do you dislike?

I do not have many complaints about the platform aside from certain glitches that occured on our account, however, the team was quick to report that to their tech team and have it fixed.

The tool has helped us grow our presence on all the social media platforms, increase the social buzz, and generate good revenue whilst maintaining a decent ROI.

I love how brandbassador allows you as a brand to create a fun relationship with your loyal customers and keep them engaged. This is a great tool for getting the word out there about your brand in an organic way. The brandbassador platform is also extremely easy to use and the team is always there to help you every step of the way.

What do you dislike?

I do not have many complaints about the platform aside from certain glitches that occured on our account, however, the team was quick to report that to their tech team and have it fixed.

Recommendations to others considering the product:

I recommend you take your time completing all the task prior to your activation in order to have the most efficient ambassador program launch.

We're using the platform to generate more content from our customers and have them share their positive feedback with their friends and family. Brandbassador allows us to do that in a creative way which makes it more enticing to customers to share their content in our products.

Kind & very proactive approach of the team makes it super easy to work with and scale.

What do you dislike?

I can not point anything out that I would say I dislike.

Recommendations to others considering the product:

If you want to scale your influencer marketing, look no further. I tried and even helped build some similar platforms but this is the #1, no doubt. Not just the usefulness but the attitude and relationship with their team is simply amazing.

More engagement with influencers (ambassadors), everyone can join, it is very time-saving. I was mostly surprised by the revenue we are generating, even though it was not amongst nor my KPI's neither expectations. Very very satisfied.

I love how the app is user-friendly which allows our ambassadors to participate in missions to earn exclusive member perks. This platform has allowed us to build a strong and interactive community. 

Brandbassador has helped us build a fun and interactive, yet efficient platform for our ambassadors to earn exclusive rewards like gift cards, freebies, and more!

The platform allows step by step instructional missions so your Ambassadors know exactly what you expect and what you are looking for. In the past, we tried to manually manage our Ambassadors with no success. We have seen a huge decrease in the manpower needed to manage our 600+ Ambassadors. They provide a great onboarding process and their touch bases are always informative. Brandbassador has helped us gain amazing content on Instagram, Facebook, Twitter, and other social media channels. In terms of settings, we enjoyed the freedom to make your Ambassador Program fit your brand and goals.

After trying to manually manage an Ambassador Program and being unsuccessful, Brandbassador solved the communication and followed up require to run a program successfully.

What do you like best?

What problems are you solving with the product? What benefits have you realised?

What do you like best?

What problems are you solving with the product? What benefits have you realised?

What do you like best?

What problems are you solving with the product? What benefits have you realised?

I enjoy being able to have all of my ambassador information in one place. I can see their sales, what we spent, missions they are doing, who my top ambassadors are, and I have access to people who would've never known about our brand who now have fallen in love with it.

The platform is cutting edge. The guys at Brandbassador have thought of EVERYTHING, they've created such a sophisticated tool to allow me and my team to manage our customers and ambassadors, so we can create very fun & flexible social missions to motivate them to run genuine promotions for us; with this, we also have a lot of flexibility and options to reward our ambassadors.

As a small brand, we have used Brandbassador to onboard over 2000 ambassadors and generated quite a lot of sales directly from this process. I heard some much bigger brands were able to onboard over 200k ambassadors and drove a huge amount of sales, hopefully, we will be able to get there soon!

The Brandbassador team are a joy to work alongside. They bring an abundance of dedication, knowledge, and passion, with infectious energy and enthusiasm for both our brand and our Brandbassador ambassador program.

The Brandbassador team bring vast platform expertise, with tremendous experience working with ambassadors, which has been crucial in building and activating our community.

This experience and expertise has also allowed us to let the team manage the daily operation, with confidence, creating additional capacity for us to focus on the strategy.

The Brandbassador platform tracks all the important numbers, so you can truly understand the impact of the program. 

After a long period of search, we happily landed at Brandbassador to increase scale and efficiency of our Micro and Nano Influencer programs. BrandBassador perfectly matches the "on the go" lifestyle of influencers - especially for smaller Influencers, who are not doing this as their main job. With the app, they can complete tasks on the go and with the gamification approach it's fun to join and complete a mission even if there is no or low compensation.

Its mainly delivering efficiency if you want to work with a larger number of Influencers, but it also helps to source very specific Influencers for certain missions or content needs by offering endless targeting and filtering criteria.

It is a very user-friendly app where the user can make fun and engaging missions for their community and promote the brand in the best possible way!

It really helps brands to reach a big audience and broaden their community.